Changes never end within the social care sector. When change happens with regulators, the care providers need to be extra vigilant. Some care business fails as they are not agile enough to make improvements as required. For example, remember how many care homes failed when the new inspection approach with KLOE was implemented in 2014. […]
If I ask you what improvements you have made in your care home last year, how are you going to impress me? Health care is never static; each person we are caring for is somehow contributing to improving the system and process of how we are delivering care. As someone said, “Being stagnant is the […]
Story of shaking up Lifestyles team at Castleford House Nursing Home. Shock It was October 2018, and we were shocked to see the less favourable customer care survey results for lifestyle coordinator team. ‘Activities’ was an area that had been so strong for us – a fantastic selling point for Castleford House Nursing Home. Perhaps […]
The preparation for a CQC inspection starts from the day after the last inspection. Quality assurance in a care home should be an ongoing and robust process. You should never take your eye off the ball. A care home in Nottingham deteriorated their rating from Outstanding to Inadequate in one year time. The most common […]
Safe use of bed rails in care homes
How do we care for our teeth? We brush our teeth, twice a day. (Sometimes even more after having a spicy curry) Use mouth fresheners and visit a dentist at least once in a year. Why should it be different for our residents? Dementia is not a reason for not visiting the dentist or not having […]
WHORLTON HALL – I always try my best writing about Outstanding care, but I cannot sit here just pretending I have not seen this. Whorlton Hall hospital near Bernard Castle in the county of Durham has been filmed by BBC panorama evidencing abusive and disgusting care. Cygnet (OE) Ltd owns Whorton Hall hospital care for […]
Care Quality Commission, the independent regulator has introduced the new system of inspection for care homes in October 2014. Under the new inspection regime, care homes will be inspected on five domains – Safety, Effective, Caring, Responsive and Well-led. The new guidelines and criteria are focusing on a holistic approach to the style of inspection. […]
My journey has been incredible in 2018. I had a mission – to help as many care homes as possible to drive improvement and to help them to deliver outstanding care. That’s why I’m sharing some care home tips to help you imrpove the quality of your care. I have not done anything new or […]
Blogs about how busy a care manager’s job is very common. Whenever I speak to Care Managers, I hear the same story, “Life is as busy as usual”. It has become a normal perception for Managers to assume that it is a lot of responsibility being a care Manager. According to Skills for Care, the […]